Q: When will I get my order?
A: Your delivery date will vary depending on the production and shipping option you choose. The countdown begins from the day you approve your order artwork.
Production: 1-7 business days + Shipping: 2-7 business days.
Using the lowest cost option, your order could take up to 14 business days for delivery. Choosing the quickest option your order could be delivered in as little as 3 business days.
A: We recommend Novus Plastic Polish and a soft microfiber cloth.
Q: Do you have matte black?
A: Yes. All of our acrylics are available in matte or gloss finish.
Q: What type of artwork is best for a custom emblem or license plate frame?
A: The best file type for emblem or license plate frame artwork is a vector file. For more information see our blog post on the subject here.
Q: What is a vector file?
A: Common vector file types are AI, CDR, EPS, DXF. Make sure to convert text to outlines before exporting. For more information see our blog post on the subject here.
Q: Do I need a template for my emblem?
A: Emblem templates are highly recommended for multi-piece single layer designs. If the pieces are large and there's only two or three of them you could probably eyeball the installation and get close enough. For more information see our blog post on the subject here.
Q: Do you offer discounts on bulk orders?
A:Yes. We offer tiered discounts for orders of 2+ more of the same item. If you're planning on ordering more than 25 pieces or run a car club, contact us for a custom quote. Most of the time we can offer you a bulk discount! P.S. If you haven't already, sign up for our newsletter for money saving coupons and new product offerings.
Q: How much is shipping? Do you ship Internationally?
A: We offer free standard shipping for orders over $50. Domestic orders less than $50 are generally under $5. We also ship Internationally using USPS First Class and Priority and provide a shipping quote automatically in our shopping cart.
Q: Do you offer any type of warranty?
A: All of our products (including custom emblems & frames) carry a 1 year warranty if purchased directly from Yoast Fabrication or an Authorized Dealer. Please see our Terms of Service for full agreement.
Q: Can I cancel my order?
A: We start working on your order as soon as it is submitted. Our first step is to design the artwork and send you a render for your approval. Once you approve the artwork we can not make order changes or cancellations. We are unable to make changes or cancellations on Rush orders.
Q: Can I return my order?
A: We accept returns within 30 days of delivery on non-personalized, stock items (like premade emblems or stainless covers). Personalized items (like custom emblems and license plate frames) are non-refundable.
Q: What if my item arrives damaged?
A:We will replace any damaged items free of charge if you let us know within 7 days of delivery. With your contact, please include photos of the damage and keep all packaging for insurance purposes.